Privacy Policy

Last updated: 13 August 2026

360 Signs & VM (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information we collect when you use our website, how we use it, how we protect it and the rights you have in relation to your information.

1. Who we are

360 Signs & VM operates this website:

https://360signs.co.uk

Our contact details are:

360 Signs & VM
Unit 1 & 2B Invincible Works
Trafford Park Road
Manchester
United Kingdom
M17 1HQ

Telephone: 0161 743 1001

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us by telephone using the details above.

2. Information we collect

We may collect personal information that you provide to us when you contact us or use our website.

This may include:

Your name
Email address
Telephone number
Company or organisation name
Information contained in your enquiry or message
Any other information you choose to provide through our contact forms

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information and information about how you interact with our website.

3. Contact forms and enquiries

When you submit an enquiry through our website, we collect the information you provide. This may include your name, email address, telephone number, company name and the contents of your enquiry.

We use this information to:

Respond to your enquiry
Provide information about our services
Prepare quotations
Discuss your requirements
Communicate with you about an existing or potential business relationship

Contact form submissions are stored within our website and may also be transmitted to our email provider so that we can respond to your enquiry.

We do not use information submitted through our contact forms for unrelated marketing unless we have an appropriate lawful basis to do so.

We retain enquiry information for as long as reasonably necessary to deal with your enquiry and any resulting business relationship, or for as long as required by law.

Please do not submit sensitive personal information through our contact forms unless it is specifically requested.

4. How we use your information

We may use your personal information to:

Respond to enquiries and requests
Provide information about our products and services
Prepare quotations or provide services you have requested
Communicate with you about an existing or potential business relationship
Maintain and improve our website
Understand how visitors use our website
Protect the security of our website and services
Comply with our legal and regulatory obligations

We will only use your personal information for purposes that are compatible with the reasons it was collected.

5. Lawful basis for processing

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract: where processing is necessary to provide a service or take steps at your request before entering into a contract.

Legitimate interests: where processing is necessary for the operation and improvement of our business and does not unfairly affect your rights.

Legal obligation: where we are required to process information to comply with the law.

Consent: where you have given us permission to process your information for a specific purpose, such as certain non-essential cookies and analytics.

Where we rely on consent, you can withdraw that consent at any time.

6. Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

Information about the device and browser you use
Approximate geographic information
Pages visited
How you navigate and interact with the website
Information about how you arrived at our website

We use this information to understand website usage and improve our website and services.

Google Analytics is a non-essential analytics service. We will only use Google Analytics where the appropriate consent has been provided through our website’s cookie preferences.

Google may process information in accordance with its own privacy policies and terms.

For more information about how Google handles information, please see:

https://policies.google.com/privacy

7. Cookies and similar technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies, including those used by Google Analytics, are used to understand how visitors use our website.

Where required by law, we will ask for your consent before placing or using non-essential cookies.

You can manage your cookie preferences using the privacy controls provided on our website.

You can change or withdraw your consent at any time by reopening the website’s privacy preferences.

8. Sharing your information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where this is necessary to operate our website, respond to enquiries or provide our services.

These may include:

Website hosting and infrastructure providers
Email and communication providers
Website security and technical service providers
Google Analytics
Other service providers that process information on our behalf

Where we use third-party providers, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

9. How long we keep your information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

For contact enquiries, we retain information for as long as reasonably necessary to respond to the enquiry and manage any resulting business relationship.

We may retain business and transaction records for longer where required by law or where necessary to establish, exercise or defend legal claims.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information where there is no valid reason for us to continue processing it
Ask us to restrict processing in certain circumstances
Object to certain types of processing
Request the transfer of certain information to another organisation
Withdraw consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact us using the telephone number provided in this Privacy Policy.

We may need to request additional information to verify your identity before responding to certain requests.

12. International transfers

Some of the third-party services we use may process information outside the UK.

Where this happens, we will take appropriate steps to ensure that any transfer of personal information is carried out in accordance with applicable data protection law.

13. Third-party websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page, with the date of the latest update shown at the top.

15. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/

The ICO provides information about data protection rights and how to make a complaint.

16. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: